The current team of Moderators have put up a FAQ thread as a global sticky, meaning it will be available in every forum you go to. This thread, besides containing helpful information that a new member would need, also has tips on posting, and the ranking system.

It'd be highy advisable to go through this thread which is right here: FAQs (Read Me First)

Speaking of FAQs, many will wonder - is there a a Help & Support page? Yes, there is! The Spymac Support Page has a lot of information about your account with Spymac. Click here: Spymac Help & Support

If you still face a problem with any of spymac's services, please send an email to techsupport@spymac.com detailing exactly what you're facing, and attaching any screenshots if any. Be patient, they attend to hundreds of email requests a day, but they will work on your problem though you may not get a reply about the same.